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How It Works

How GeraEats Works

GeraEats is in pre-launch. Here is how ordering will work when we launch in the United Kingdom.

In short

GeraEats is in pre-launch in the United Kingdom and is not taking orders yet. When ordering launches, it will work in five steps: sign up free, choose a restaurant near you, order and customise your food, track your driver live on the map, then enjoy and rate your meal. Join the waitlist to be told when ordering launches.

🙋 Ordering Food

01
📱

Sign Up for Free

At launch you will be able to create your GeraEats account in seconds with your phone number, email, or Google account, enter your delivery address and start browsing restaurants near you. Today you can browse the directory and join the waitlist.

  • ✓No credit card required to sign up
  • ✓Save multiple delivery addresses (home, work, etc.)
  • ✓GeraCoins is a planned loyalty scheme — not a live currency today
02
🍽️

Choose Your Restaurant

At launch you will be able to browse restaurants near you and filter by cuisine, dietary preferences, delivery time, minimum order, and rating. Today the directory lists food businesses from public registers; they have not joined GeraEats and are not taking orders through it.

  • ✓Filter by distance, rating, price range, or cuisine
  • ✓Estimated delivery times shown before you order (planned)
  • ✓Launch offers and promotions when ordering opens
03
🛒

Order Your Food

At launch you will be able to add items to your cart with one tap, customise your order — extra sauce, no onions, double portion — add a note for the kitchen, and check out in under a minute.

  • ✓Customise every item to your preferences
  • ✓Reorder past meals in one tap (planned)
  • ✓Schedule orders up to 24 hours in advance (planned)
04
📍

Track in Real Time

At launch, once you order you will be able to watch the status update live — restaurant confirmed, food being prepared, driver assigned, driver on route — and see your driver's location on the map.

  • ✓Live driver location on interactive map
  • ✓Push notifications at every status change
  • ✓Chat directly with your driver if needed
05
🍕

Enjoy & Rate

At launch your food will arrive at your door and you will be able to rate the restaurant and your driver to help the community.

  • ✓Rate food quality, packaging, and driver
  • ✓GeraCoins is planned — nothing is earnable or redeemable today
  • ✓Contact support from your order history (planned)

🏪 For Restaurants

🏪
Step 01

Partner with GeraEats

Restaurant onboarding is planned for launch. Registering your interest today joins the waitlist — no restaurant is taking orders through GeraEats yet.

📋
Step 02

Receive & Manage Orders

At launch, orders will appear on your tablet in real time so you can accept, prepare, and mark orders ready for pickup — all from one simple dashboard.

📈
Step 03

Grow Your Revenue

At launch, partner restaurants will be able to reach new customers in their area, run targeted promotions, and view analytics on best-selling dishes and peak hours.

Frequently Asked Questions

How long does delivery take?

GeraEats is not delivering yet — ordering is launching soon in the United Kingdom and no orders have been taken. Delivery times will be shown for each restaurant when ordering opens.

What if my order is wrong or late?

GeraEats is in pre-launch and has taken no orders, so no order can go wrong yet. The refund and re-delivery policy will be published before ordering launches.

Is there a minimum order?

Ordering is not open yet, so no minimum order applies today. Any minimums will be set by restaurants and shown on their pages when ordering launches.

Can I schedule an order in advance?

Not yet — ordering is launching soon. Scheduled orders are part of the planned launch experience.

Ordering launches soon

GeraEats is in pre-launch in the United Kingdom and is not taking orders yet. Join the waitlist and we will tell you when ordering launches.

Join the Waitlist