GeraEats in the UK 2026 — FSA Ratings, Natasha's Law and Fair Commissions for British Restaurants
Published 21 April 2026 · 9 min read
Quick answer
GeraEats charges UK restaurants 12% commission — compared with 25–35% on Deliveroo, Uber Eats and Just Eat. We pull FSA Food Hygiene Ratings automatically, enforce Natasha's Law allergen disclosure on every menu item, and pay riders the UK National Minimum Wage equivalent per hour (not per drop).
British hospitality has had a brutal three years. Rising energy, ingredient inflation, and platform commissions of 30%+ have squeezed margins to the point where many restaurants lose money on delivery orders. GeraEats is built on the premise that 12% is enough for a platform, and that the rest should stay with the kitchen that cooked the meal.
The UK regulatory stack
- Food Standards Agency (FSA) & Food Hygiene Rating Scheme — we display every restaurant's current rating (0–5) pulled nightly from the FSA Ratings API. Restaurants below 3 are suspended from the platform pending re-inspection. Scotland uses the Food Hygiene Information Scheme (FHIS).
- Natasha's Law (Food Information (Amendment) (England) Regulations 2019)— pre-packed for direct sale food must carry full ingredient lists with all 14 major allergens emphasised. We enforce allergen tagging on every menu item.
- UK Food Information Regulations 2014 — calorie labelling on menus for qualifying businesses. Automatic on the GeraEats menu editor.
- Employment Rights Act 1996 & National Minimum Wage Act 1998 — GeraEats riders in the UK are engaged on a model that pays at least National Living Wage equivalent per hour on shift, plus statutory holiday accrual, not the per-drop gig model that has driven rider unrest in 2024–25.
- UK VAT — hot takeaway is 20% VAT; cold takeaway is zero-rated. We apply the correct rate per item category at checkout.
- UK GDPR / ICO — diner address and dietary data processed under UK GDPR.
UK pricing in pounds sterling
- Restaurant commission: 12% flat (15% for self-delivery partners)
- Diner delivery fee: £1.49–£3.49 depending on distance (£0 on Gera Prime)
- Service fee: 4% of subtotal, capped at £1.50 (£0 on Gera Prime)
- Small-order fee: £1 on orders under £10
- Rider minimum: National Living Wage equivalent per hour on shift (currently £11.44/hr for 21+, April 2026)
Fair comparison with UK alternatives
- Deliveroo — market leader in London and major cities. Restaurant commissions typically 25–35%. Plus subscription for free delivery.
- Uber Eats — nationwide. Commissions 25–30%. Eats Pass subscription.
- Just Eat — broadest UK coverage including small towns. Mixed commission model 13–18% + payment fees for restaurants doing their own delivery.
- Direct ordering (Square Online, Flipdish) — lowest take-rate but the restaurant handles marketing, delivery and customer service.
- GeraEats — 12% restaurant commission, low diner fees, hourly rider pay, FSA enforcement on every listing.
Real UK use case — a Glasgow curry house
A family-run curry house on Glasgow's Sauchiehall Street takes 80 deliveries a day at an average order of £28. On Deliveroo at 30% commission, £672 per day goes to the platform. On GeraEats at 12%, £269 per day goes to the platform — over £400 per day stays with the restaurant. That is the difference between a profitable kitchen and an unprofitable one.
UK coverage
Live in Greater London (all 32 boroughs), Manchester, Birmingham, Leeds, Liverpool, Glasgow, Edinburgh, Cardiff, Belfast, Newcastle, Sheffield, Bristol, Nottingham, Southampton, Brighton and another 40 towns. Expanding into smaller towns via our rider-optional pickup model.
Related Gera services for UK hospitality
- GeraJobs — hire kitchen and front-of-house staff, with UK right-to-work checks
- GeraCompliance — Natasha's Law, calorie labelling, EHO preparation workflows
- Gera Prime — free delivery and service fees for diners ordering on GeraEats
Order or list your restaurant in the UK
12% restaurant commission. FSA-enforced. Riders paid by the hour.
Join as a UK restaurant