Quick answer

GeraEats delivers food from Kenyan restaurants using NTSA-compliant boda riders, accepts M-Pesa at checkout, displays KSh-inclusive prices, and operates in Nairobi, Mombasa, Kisumu, Nakuru, and Eldoret.

Regulation: KEBS, county public health, NTSA

Restaurants on GeraEats must hold a current single business permit from the relevant county government, a Public Health Licence from the Nairobi / Mombasa / Kisumu Public Health Department, and staff food-handler certificates. Packaging and labelling follow Kenya Bureau of Standards (KEBS) guidance. Courier riders operate under NTSA boda regulations with Certificate of Good Conduct. Consumer protection sits under the Competition Authority of Kenya (CAK). Data is processed under the Data Protection Act 2019 (ODPC registered).

Pricing and fees in KSh

Delivery fee (urban, < 4 km): KSh 100–200
Delivery fee (5–10 km): KSh 250–400
Minimum order: KSh 500
Small-basket fee: KSh 50 below KSh 800
Restaurant commission: 18% (lower than 25–30% market benchmarks)

Popular categories in Kenya

Nyama choma and Swahili dishes (pilau, biryani, chapati, mbaazi)
Fast food (Galitos, Java, Big Square, KFC KE)
Indian and Pakistani cuisine (Diamond Plaza, Parklands)
Ethiopian, Italian, Japanese (Westlands, Kilimani)
Healthy bowls and juices (Westlands, Karen)
Groceries and essentials top-up (under-30-minute delivery)

M-Pesa and boda delivery

Checkout defaults to M-Pesa STK push — no paybill to type, no cash to fumble at the door. Riders are GeraRide-network boda operators with insulated bags (KEBS-aligned hygiene) and a published ETA based on live traffic from Google Maps. Cash-on-delivery still supported for customers who prefer it.

Competitive landscape

Jumia Food and Glovo are the main Kenyan players; Uber Eats exited Kenya in 2022. GeraEats' differentiators: lower restaurant commission (18% vs 25–30%), shared courier pool with GeraRide (faster pickup in peak lunch/dinner hours), and GeraCoins loyalty across all Gera products.

Cities

Live in Nairobi (Westlands, Karen, Kilimani, Lavington, Kileleshwa, Parklands, Eastlands, Kasarani, Ruaka), Mombasa (Nyali, Bamburi, CBD), Kisumu CBD and Milimani, Nakuru CBD, and Eldoret CBD / Elgon View.

Related Gera products for Kenya

GeraRide in Kenya — boda ride network powering delivery.
GeraFarm in Kenya — fresh produce sourcing for partner restaurants.
GeraCash in Kenya — faster restaurant settlement.

GeraEats in Kenya 2026 — Food Delivery Paid by M-Pesa